Privacy Policy

Privacy shouldn’t be an adventure, and we take that seriously. To better protect your privacy, so you can focus on your next adventure, this notice describes the personal information we collect from and about you, how we use and protect that data, and the choices you have about the way your information is collected and used. This Privacy Policy outlines the types of information we collect, how we use it, the legal basis for processing, and your data protection rights.  By using our services, you acknowledge that you have read and understood the practices described in this Privacy Policy. To make this notice easy to find, we make it available at the bottom of each page of our website and provide a URL to our Privacy Policy on forms where personally identifiable information may be provided. 

Who We Are

Much like preparing for an UnCruise Adventure, it’s important that you read this privacy notice so that you’re fully aware of how and why we use your data. This privacy notice supplements our general Terms and Conditions, Terms of Passage, and other notices and is not intended to override them. It is issued on behalf of the Controller, InnerSea Discoveries, LLC, a small ship adventure cruise line that owns and operates UnCruise Adventures. Throughout this Privacy Policy, InnerSea Discoveries, LLC (dba UnCruise Adventures), is referred to as “UnCruise” or “we, us, and/or our,” and “Sites” refers to the UnCruise website, web portals, and social and marketing platforms used to collect and communicate information regarding the adventures we offer.

Information We Collect

This notice applies to all information we may collect or that you may provide to us, including when you request travel information, book travel, visit our website, or open an email from us, sign up to receive a newsletter, and/or where there is an understanding for us to communicate with you, because we have identified you as a prospect, guest, or partner. The types of personal information we collect that could be used to identify you include:

  • Identity Data: First name, last name, nickname, profile name, title, or similar identifier. 
  • Contact Data: Mailing address, email address, billing address, social profiles, and phone numbers. 
  • Cookies: Cookies are small data files that are transferred to your computer when your browser allows acceptance that collect your information. “Session” cookies expire at the end of your Site time. “Persistent” cookies remain on your device much longer (they remember your settings and track your activity on our Site). Cookies do not corrupt or damage your computer or computer files. You control the use of cookies at the individual browser level and should change your browser settings if you do not want your information collected. If you reject cookies, some features on our Sites may be limited. 
  • Financial Data: Any payment information provided through our secure guest document portals, including credit card numbers or bank account details. 
  • Log Data: Our web servers may collect aggregate data about the number of visits to different pages on our Sites, to troubleshoot or improve our Sites. 
  • Marketing & Communications Data: Your preferences in receiving information and any other identifier that permits us to contact you. 
  • Technical Data: Internet (IP) address, browser information, location, and other technical information about the devices you use to access our Site, or similar identifiers. 
  • Travel Data: How you heard about us; which destinations you are interested in; how and what information you’ve requested and received from us; your evaluation of our services; when, where, and how many times you’ve UnCruised; and how you booked your travel. 
  • Web Beacons: Collect limited info such as cookie numbers, time, and date of a page view, along with a page description of where the beacon lives. 

If you choose not to provide personal data when requested, we may not be able to fulfill your request (for example, to send you a brochure or book your travel). In this case, we may have to cancel your request with us. We’ll let you know if this is the case and you’re going to miss out.

How We Use Information

We collect personal information in order to improve our products, deliver services, and perform our obligations to you, comply with our own legal obligations, and for a few other purposes as described below. We only collect what is legal for us to collect.

  • Information You Give Us: When you request travel information, book a reservation, or pay for your travel, your information is used to complete that request. And, of course, we retain your travel history as part of your UnCruiser past guest loyalty profile. Personal information is only shared with third parties as needed for them to deliver services to you and is never shared with unaffiliated third parties. 
  • Email Addresses: Used to answer emails we receive, to notify you about special offers, and to relay information as it relates to traveling with us. Such addresses are not used or shared for any other purpose. 
  • Using Tidio Chat on our Website: We respect your right to privacy and will never sell information you provide in our chat function with a third party outside of our organization. By using Tidio Chat on our website, you agree to accept cookies from Tidio Chat to allow the processing of information and data gathering. We are collecting email addresses/names/phone numbers only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. 
  • Non-identifying and Aggregate Information: Used for things like designing a better website or improving our understanding of user behavior, guest demographics, and the effectiveness of our marketing efforts. For example, just as we remember who you are and where you’ve traveled with us, we may report that X number of individuals visited a certain page on our Site, or that Y number of recipients opened our email or clicked on a link, and Z percentage of our guests are 50-60 years old, but we would not disclose anything that could be used to identify those individuals. 
  • Social Sharing: When you log in and connect with us via social media, we may share your name, picture, likes, comments, and posts associated with social media platforms. When you voluntarily connect and interact with us through social media platforms, you consent to our use and sharing of your publicly available social profile information 
  • Third-Party Services: So we can focus on creating active adventures for you, we use a third-party technology platform to send our marketing emails. Pixel tags in those emails help us send the email in a format you can read, allow us to know which emails you respond to, and target future email content. Third-party vendors are also used to provide services such as mailing printed brochure catalogs, transfers, hotel nights, adventure activities, etc. 

Data Sharing Practices

We may share your personal information with: 

  • Service Providers: Third-party vendors who assist with our operations, such as payment processors, travel partners, and marketing agencies. 
  • Legal Authorities: Government agencies, regulatory bodies, or law enforcement when required by law or necessary to protect our legal rights, your safety, or the safety of others. 
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business. 

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments. 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate managerial procedures to safeguard and secure the information we collect online. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

User Rights

You have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you. 
  • Correction: The right to request correction of any inaccurate or incomplete information. 
  • Deletion:The right to request deletion of your personal information, subject to applicable legal obligations or our legitimate business purposes. 
  • Objection: The right to object to the processing of your personal information for specific purposes. 
  • Portability: The right to request the transfer of your personal information to another organization. 
  • Opt-out: The right to opt out of receiving marketing or promotional messages via the instructions in those messages. 
  • Withdraw Consent: The right to withdraw consent to the processing of Personal Information about you. 
  • Copy of Personal Information: The right to request a copy of the Personal Information we retain about you. 
  • Data Retention: The right to have Personal Information we have about you corrected or removed; we may retain certain Personal Information as required by law or as necessary for our legitimate business interests, such as fraud prevention or to fulfill contractual obligations. in accordance with the Privacy Shield Principles. Any personal information you have shared publicly with others may continue to be publicly visible on the sites. 

To exercise your rights, please contact us using the contact details provided below.

Lawful Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you, such as processing your bookings and providing travel services. 
  • Legitimate Interests: To improve our services, conduct marketing, and enhance your customer experience. 
  • Legal Compliance: To comply with applicable laws and regulations. 
  • Consent: Where required, we will obtain your consent to process your personal information. 

Terms Applicable to Data Privacy

While we are based in the United States and take you to exotic locations across the Americas, in most cases, the Personal Information we collect is stored and used in the United States. We may share some of your Personal Information with third parties (such as government agencies, hotel and transfer suppliers, etc.) in order to deliver services to you within and outside of the United States or because we are required to by law. 

In compliance with European and North American Data Protection Regulations/laws, we have adapted a wide-ranging policy to protect your data. If we collect Personal Information, in addition to the above, the following terms also apply to our collection, use, and retention of that information: 

  • Compliance with Privacy Shield Principles: We strive to comply with the EU-U.S. Privacy Shield Framework principles (Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability) regarding the collection, use, and retention of Personal Information from European Union member countries. However, our compliance with these principles may be limited (a) to the extent necessary to meet applicable national security, public interest, or law enforcement requirements; or (b) by statute, governmental regulation, or case law. The Privacy Shield Principles shall govern any conflicts; learn more by visiting the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.
  • Basis for Collection: As set out above, we collect and process Personal Information for which you have given your consent. 
  • Onward Transfer: We only disclose Personal Information to third parties who need access in order to fulfill the services they provide. Third parties must agree to use the Personal Information we provide to them only for the purposes for which they have been engaged and must either: (a) comply with the EU-US Privacy Shield Principles or another mechanism permitted by the applicable EU & Swiss data protection law(s) for transfers and processing of Personal Information; or (b) agree to provide adequate protections for the Personal Information that are no less protective than those set out in this Privacy Policy. If we learn such an entity is using or disclosing Personal Information in a manner contrary to this Privacy Policy, we will take reasonable and appropriate steps to prevent, remediate, or stop the use or disclosure. Please be aware that we will disclose Personal Information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. We are not liable for appropriate onward transfers of personal data to third parties. 

Your Rights Under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to Opt-out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy. 

California residents may exercise their rights under the CCPA, including opting out of the sale of personal data, regardless of their browsing location. 

Finally, we never use or share the personally identifiable information provided to us in an unlawful way or in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

UnCruise Adventures Attention: Privacy Policy

Email: marketing@uncruise.com 

Phone: +1-888-862-8881 

Address: 3826 18th Ave W, Seattle, WA 98119, USA 

Thank you for trusting UnCruise Adventures with your personal information. We are committed to protecting your privacy and ensuring the security of your data. 

Revised: 08/12/2025